STEPS strives to work to customer quality standards, and when not available, works to our quality standards which have been established through years of experience. Our quality control procedure includes inspections at various stages, starting with the raw material at the site through to the final inspection, and includes regular in-line inspections as well.
We also assist manufacturers to implement and reinforce their own quality systems. With STEPS support, conformity to contract specifications is monitored independently. Corrective actions, when necessary, are initiated at the factory – thereby maximising efficiency. We are committed to customer satisfaction, by ensuring that the goods ordered are delivered on time that meets or exceeds required quality standards and correct quantity.