The heart of our organisation is the Merchandising Department consisting of several business units. Each customer is served exclusively by a business unit. Merchandisers are highly trained and experienced and they have an excellent eye for detail and a passion for the products. They are the first point of contact to ensure your requirements are clearly understood and passed on to the appropriate production facility. They travel extensively to the production centers and visit customers. With backgrounds in production, they are aware of the capabilities and limitations of  factories and therefore can find the perfect factory for each product. They optimise costs and offer cost-cutting alternatives so that all the stakeholders meet their required margins. They also orchestrate the supply chain to ensure timely receipt of raw material and subsequently ensure on-time delivery of merchandise.